Privacy Policy

Math Make Smart is the data controller for personal information processed through QuestX (“we”, “us”, or “our” — Math Make Smart LLC in the United States and Math Make Smart Ltd in the United Kingdom). For privacy questions, or to exercise your rights, contact us at [email protected].

We collect only what we need to run the competition:

• Registering Adult details — the name and email address of the parent, guardian, or school coordinator who registers a student, and (for schools) the school name, role, and country.
• Student details — the student's first name, year group, and country. We do not require a student's personal email address; competition communications go to the Registering Adult.
• Phone number and SMS preferences — an optional mobile number, and whether you agreed to receive SMS messages, when you agreed, and the version of the consent wording you saw.
• Payment information — processed by our payment providers (Airwallex and PayPal). We receive confirmation of payment and limited transaction details, but not full card numbers.
• Competition data — quiz responses, scores, results, rankings, and certificates.
• Technical and usage data — information such as device type, browser, and how the website is used, collected through cookies and similar technologies.

QuestX is intended for students in Years 3 to 10, who are minors. We take particular care with their information and design our processes around adult-mediated registration:

• students are registered by a parent, guardian, or authorised school coordinator, not by themselves;
• we collect only limited student information (first name, year group, country) and do not ask children for personal email addresses;
• all account and competition communications are sent to the Registering Adult; and
• we handle children's information in line with applicable laws, including the U.S. Children's Online Privacy Protection Act (COPPA) and the “children's data” provisions of the UK and EU GDPR.

Where a school registers students, the school confirms that it is authorised to provide that information and to act on behalf of parents as permitted by applicable law. If you believe a child's information has been provided to us without proper authorisation, contact us at [email protected] and we will delete it.

We use personal information to:

• register students and schools and process payments;
• deliver the competition, including issuing exam links, scoring entries, and generating certificates and rankings;
• communicate with Registering Adults — for example confirmations, reminders, and results;
• send SMS messages about registration, schedules, reminders, results, and account support — only to people who have opted in;
• provide support and respond to enquiries;
• maintain the security and integrity of the competition, including detecting and preventing cheating and fraud; and
• improve the Services and meet our legal obligations.

Where the UK or EU GDPR applies, we rely on: the performance of a contract (to register and run the competition); your consent (for certain communications and cookies, which you can withdraw); our legitimate interests (to operate, secure, and improve the Services); and compliance with legal obligations.

We do not sell personal information. We share it only as needed to run QuestX, with:

• Payment processors — Airwallex and PayPal, to take payment securely.
• Examination platform — our online exam and proctoring provider, to deliver the quiz and verify integrity.
• Email and communications providers — to send confirmations, reminders, and results.
• SMS delivery providers — to deliver text messages to people who have opted in, acting only on our instructions.
• Professional advisers and authorities — where required by law, or to protect our rights, users, or the integrity of the competition.

These providers act on our instructions and are required to protect the information they handle.

Mobile numbers and SMS opt-in consent are never shared with third parties or affiliates for their marketing or promotional purposes.

Giving us a mobile number is optional. During registration you can tick a box to agree to receive SMS messages from QuestX (operated by Math Make Smart LLC) about your registration, competition schedules, reminders, results, and account support. The box is never pre-ticked, and agreeing is not a condition of registration or purchase.

When you opt in, we record your choice, the date and time, and the version of the consent wording shown to you, so we can show what you agreed to. We send SMS messages only to numbers that have opted in.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all of the sharing described in this policy, except with the SMS delivery providers that send our messages on our behalf.

You can opt out at any time by replying STOP to any message, or reply HELP for assistance. You can also contact us at [email protected]. Message frequency varies, and message and data rates may apply.

A core part of QuestX is recognition. Rankings and leaderboards may publicly display a participant's first name, year group, school, and country. Certificates likewise show the participant's name and achievement. If you would prefer a participant's name not to appear on a public leaderboard, contact us at [email protected] and we will discuss available options.

Our website uses cookies and similar technologies to make it work, remember preferences, and understand how it is used. You can control cookies through your browser settings; disabling some cookies may affect how the website functions. Where required, we will ask for your consent to non-essential cookies.

We keep personal information only as long as needed for the purposes described here — for example to run the competition, issue and verify certificates, maintain historical rankings, and meet legal, accounting, and tax obligations — after which we delete or anonymise it. Specific retention periods can be provided on request.

We use appropriate technical and organisational measures, including encryption in transit (SSL/TLS), to protect personal information against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, but we work to protect your information and to address any incident promptly.

QuestX operates across several countries, and information may be processed in countries other than your own, including the United States and the United Kingdom. Where we transfer information internationally, we put appropriate safeguards in place as required by applicable law.

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of personal information, to object to certain processing, to data portability, and to withdraw consent. Where applicable (for example under the UK/EU GDPR or U.S. state privacy laws), you may also have the right to complain to a data protection regulator. To exercise any right, contact us at [email protected]. As information is usually provided by a Registering Adult, we may ask them to make requests on a student's behalf and to verify their identity.

Our website may link to third-party sites. We are not responsible for their content or privacy practices, and we encourage you to read their policies.

We may update this Privacy Policy from time to time. The “Last updated” date shows when it last changed, and material changes will be posted on the QuestX website.

For any privacy question or request, email [email protected], or write to Math Make Smart LLC, 418 Broadway #7805, Albany, NY 12207, United States. Enquiries from the United Kingdom and all other countries can be sent to the same email address.